Client support:
Mo-Fr 10AM-6PM

67218560, 25404030
27338884

Privacy policy

This Privacy Policy describes how and when SIA "Euronics Latvia" uses and protects your information when you register or use our Services. Whenever SIA "Euronics Latvia" asks you to provide any information, it is used, processed and protected according to the present Policy. By registering as a loyal customer you give your permission to process data you submit when registering on euronics.lv site and using the Services.  

Personal data

We can collect, save, and use the following personal data:

 

  • • Informaion about your personal computer and visiting www.euronics.lv website (including your computer's IP address, your geographical location, web browser type etc.);
  • • Information on any transactions between you and SIA „Euronics Latvia” (including information about the orders);
  • • Information collected upon registration;
  • • Information you provide in order to subscribe to newsletters sent by  SIA „Euronics Latvia” or receive confirmations about the filled froms;
  • • Any other information you may want to send us.    

 

We can use your personal data in order to:   

 

  • • Provide you the services available on our website www.euronics.lv;
  • • Own the www.euronics.lv website;
  • • Personalize the services we provide or www.euronics.lv website;
  • • Sent you e-mail messages, invoices, and to commit financial transactions;
  • • Send you confirmations you have subscriber for via e-mail;
  • • Send you the newsletters (bulletins) and other marketing materials;
  • • Answer your questions and claims concerning www.euronics.lv website.



Passing information to the third parties


SIA „Euronics Latvia” can disclose your personal information to any SIA „Euronics Latvia” staff member only to the extent specified in the present privacy policy. In addition we can disclose your personal informaiotn:     

  • • Only to the extent provided by the legislative acts;
  • • In relation to any court proceedings;
  • • In order to protect our legal rights (including passing information to the third parties in order to prevent fraud). 



We use Google Analytics system to analyze the www.euronics.lv website traffic. By using cookies saved on our servers, Google Analytics summarizes the statistical and other data about www.euronics.lv website. The data summarized in relation to www.euronics.lv website is stored by Google. You can familiarize yourself with Google privacy policy here

 

Cookies

www.euronics.lv website uses Cookies technology. Cookies inform us whether you have already visited our home page, whether you are a new customer and what pages you have visited. Cookies do not download any information from your computer or contain any personal information about you, and do not allow us to communicate with you.


Security


All the personal data received during a visit and purchase in the Euronics online store are concidered confidential - except when your name, address and phone number are needed to deliver the products, as well as in other cases provided by legislation.

Data protection

Personal data and bank transaction security are guaranteed by protected data transmission channel. Euronics Latvia SIA has no access to these data. 

Product return

Should you not be satisfied with the product, you can return it in 14 days time after the purchase and receive 100% of the paid sum back according to sect. 6 of the General Conditions.

The purchased product cannot be returned should it be custom-made according to desires or conditions set by the customer. 

In order to return the product please send an e-mail to the Client support center, indicating the product o be returned, order number as well as bank account number where the money is to be returned.

The returning product is to be returned to SIA „Euronics Latvia”, in Euronics store at Domina shopping center, 3 Ieriķu str. If you are unable to deliver the product to the designated address yourself, you can use the paid transport service to deliver the returning product.


Delivery fee is not compensated.

The money paid for the returning product will be returned to the customer's bank account in 30 days time after the return.

The returned product should not be used and must be packaged using the original packaging materal.

Miscellaneous

The present confidentiality policy is subject to further changes. The newest version of the confidentialty policy published on www.euronics.lv website amends all previous versions thereof.

 
If you have questions concerning our privacy policy, please contact us to discuss details by phone 67218560, 25404030 or via e-mail: eshop@euronics.lv.