Our website uses cookies
In order to offer you best possible browsing and shopping expirience, we ask you to manage your selection about marketing and performance preferences. Keep in mind, that webpage uses mandatory (essential) cookies from what you cannot refuse. Also we inform you that we use third party cookies created by other service providers (third parties). They are sent from devices or domains that are not managed by this webpage itself. All data obtained from those cookies is processed by a third party
Euronics cookie policy
I. General provisions
1. Company with limited liability "Euronics Latvia", Reg. No. 40003829397, address: Ieriķu iela 5B, Rīga, Latvija, LV-1084; e-mail address: klientu.centrs@euronics.lv; website address: https://www.euronics.lv (hereinafter - Euronics) undertakes to ensure the security of the https://www.euronics.lv of the Company's website (hereinafter - the Website) and the personal information of its visitors and the protection of their rights when visiting the Euronics's website and getting acquainted with its content.
This cookie policy has been prepared for the purpose of obtaining additional information about the technologies used on the website and how the Euronics uses them.
II. Information about cookies
2.Cookies are small alphanumeric files that are downloaded and stored on your computer or other device (e.g. smartphone, tablet) and stored in your web browser during your visit to the website. They can be used to track which pages you visit on a site, to store information you enter, or to remember your choices, such as language settings, while browsing the site.
III Purpose and legal basis for the creation of cookies
3.Cookies are necessary to make it easier for you to use our digital services, for example, to make online payments, so that we can obtain information about how visitors use our website, and so that we can improve the services offered to visitors. Cookies are also used to provide you with customized information about our products and services.
We use different types of cookies that are placed by default (e.g. "necessary" cookies), but we ask for your consent for certain cookies used for analytical and targeting purposes. By giving consent to the cookie bar that appears when you visit the website, you choose whether you allow the use of certain categories of cookies.
IV Types of cookies and their application
4. We use three categories of cookies, but we only ask users for consent for two of them. You can agree to both categories of cookies or only to one of them. By agreeing to a category of cookies, you give your consent to all cookies in this category (see the detailed list of cookies below). You can change your preferences and refuse cookies at any time. Necessary (essential) cookies
Necessary cookies are essential and allow you to access different parts of the website. These cookies are stored on your computer, smartphone, tablet or other device during your visit to and browsing the website or for a certain period of time. They are set in response to actions that constitute a request for a service, such as setting up privacy preferences, signing in, or filling out forms. These cookies are necessary for the operation of the website, so they cannot be turned off, and therefore the user's consent to this category of cookies is not required. Marketing and analytical cookies
Analytical cookies allow us to track the number and sources of visits so that we can measure and improve the performance of our website. They help us understand which pages are the most beloved and used the least, as well as how visitors navigate our site. If you opt out of the use of these cookies, your visit will not be included in our statistics, but at the same time will not limit your activities on our website.
Marketing cookies are used to identify the content you want on this website and to provide you with the most relevant information about our products and services, to improve the customization of our content and to expand your activity on our website. These cookies may be used for our advertising campaigns on third-party websites. If you consent to the use of these cookies, we may also receive information about the websites of our trusted partners where you have responded to our advertisements. If you opt out of the use of these cookies, you will be offered general and non-personalised advertisements. Performance cookies
Performance cookies improve user experience and store user preferences in various settings. These cookies also allow the website user to get more content and improve the functionality of the website.
4.1 In order to provide high-quality content, gather statistical data and show ads, Euronics uses third-party cookies on their website. You can review the privacy policy and terms and conditions of third-party cookies on the website of the respective party.
Also, please note, that some of those providers may send data to third countries.
List of third-party providers:
VI Information about the consent given by the person to the creation of cookies
6.When visiting this website, the user is presented with a window with a message that the website uses cookies. If you click on the option "Allow all", it will mean that you have agreed to all cookies located on the website and you confirm that you have read the information about cookies, the purposes of their use, cases when information is transferred to third parties
If you click “Decline” only necessary (essential) cookies will be stored. These cookies enable you to browse our website, safely finalize purchases and make sure important information is visible. User can not reject these cookies.
VII Rejection of cookies
7. If you want cookies not to be used on your device, you can manage your cookie preferences by selecting it in the list of cookies used on the website in the "Cookie settings" section. Please note that such changes/choices may affect the functionality of the website and may prevent you from obtaining personalized offers or ads..
VIII Withdrawal of consent
8. You can change what cookies you allow us to use or refuse the use of cookies at any time. You can refuse all cookies except "Essential".
If you want to give consent or withdraw your consent to analytical and marketing cookies, click on the link in page footer (bottom) or find button in our Privacy Policy page:
IX Policy changes
9. If you have any questions about the processing of personal data, we invite you to familiarize yourself with the Euronics's privacy policy, which can be found in the subsection "Privacy Policy" (link) of the "Clients" section of the Euronics's website or contact the Euronics data protection officer dati@euronics.lv
The Euronics has the right to change this cookie policy at any time. All changes to the cookie policy will be published https://euronics.lv.
These cookies are needed for our website to work in a correct and secure way. Essential cookies enable you to browse our website, safely finalize purchases and make sure important information is visible. User can not reject these cookies.
These cookies help us and relevant third-party sites to show personalized and relevant ads. Marketing cookies collect information about your browsing behaviour, which can be combined with other traffic data we have about you. These cookies are used for user profiling and targeted marketing.
Performance cookies enhance user experience and save user preferences. These cookies also enable site user to get more content and improve site functionality.
These cookies are needed for our website to work in a correct and secure way. Essential cookies enable you to browse our website, safely finalize purchases and make sure important information is visible. User can not reject these cookies.
These cookies help us and relevant third-party sites to show personalized and relevant ads. Marketing cookies collect information about your browsing behaviour, which can be combined with other traffic data we have about you. These cookies are used for user profiling and targeted marketing.
Performance cookies enhance user experience and save user preferences. These cookies also enable site user to get more content and improve site functionality.
Euronics loyalty program may be joined by individuals of over 18 years of age, and by legal entities (corporations, LTD, etc.).
The easiest way to become a member of this program is to register on webpage using e-mail address.
Should any of your personal information change, please update your data either
by logging in to the “My Euronics” page, in any Euronics store,
or by calling the Euronics Call Centre at 67 555 888.
Loyal customer's privileges
for every purchase above six euros we award our private customers bonus points, which can be used at Euronics Gift Bank. No bonus points are awarded to legal entities.
Information about campaigns, new products and special deals
30 days right of exchange
30 days right of exchange
If the product is not suitable for you, replace it within 30 days!
Become a loyal customer because only loyal customers can exchange products for another product within 30 days!
The exchange period is 30 days from the moment of purchase. For example, if the purchase was made on January 2 2020, the exchange can be made until February 1, 2020 (including).
Terms and conditions
The right to exchange applies to both private and legal persons who have registered as loyal customers of Euronics.
The right of exchange applies once per transaction. The changed product cannot be changed a second time.
In order to obtain an exchange right, it is necessary to present the original of the purchase document.
The product to be replaced must be unused, complete and in the original packaging. When changing the product, gifts and other added values accompanying the product are also returned.
When choosing a cheaper product, the customer has the right to receive accessories or other products from the Euronics shop to the extent of the price difference. When choosing a more expensive product, the difference in price must be paid by the customer.
The following are not subject to exchange:
Products with mechanical error and other error descriptions. Also, products with traces of use.
Products ordered as a custom order.
Products purchased from Tammsaare Outlet.
Games.
To return a product purchased from the e-shop, please contact the nearest Euronics retail shop. More information about Euronics customer service every working day 10am-9pm.
Bonus points are credited to the private customer’s account. Bonus points are valid for two years and expire in the order of purchases.
Bonus points are also credited to private customers’ accounts when they pay by bank transfer, provided that they have confirmed their loyal customer status before the invoice is issued. When shopping in the e-shop bonus points are awarded to individuals if they are registered loyal customers of Euronics and have logged in to their account on the website. Bonus points are awarded for hire-purchases as well.
Bonus points accumulated on your account may not be gifted, assigned or otherwise transferred to another person. You can get information about the bonus points on your account by contacting the customer service in any Euronics store, or by logging into the loyal customer environment "My Euronics".
PWhen you become a member of the loyal customer program, you agree that we may use your data for providing information and advertising messages, and for processing your data for purposes and in the manner stipulated in Euronics privacy policy You can set restrictions to transmission of ads and use of your data on the „My Euronics“ page. When you are logged in to the “My Euronics” page, you can check loyal customer offers and personal offers, verify your purchase history and the bonus point balance and apply for Euronics credit limit.
Euronics has the right to amend the terms and conditions of the customer loyalty program unilaterally, by publishing a notice on the Euronics website www.euronics.lv.